Veteran Copayments

By Adem Lewis / in , , , , , , , , , , , , , , , , , /

At VA, some Veterans are asked
to pay a copayment when they receive care. By law, Veterans are charged
copayments for three main reasons: Their care is not related to a service-connected
illness or injury. Their income exceeds a certain threshold. Or, their income information
is not available. However, some
Veterans and types of services are exempt from copayments,
including Veterans who receive care for a service-connected
condition or who may be catastrophically disabled. Paying copayments on time helps people avoid late charges, debt
accumulation, and being referred for collections. Veterans can pay in person,
by phone, online, or by mail. After 90 days of no payment,
VA may begin offset of VA benefits, such as
disability or pension. After 120 days, the Department of Treasury may offset Social Security, any other federal payments,
or wage garnishment. At that point, VA is unable to
provide debt assistance. VA offers several options to
assist with copayment debts. Veterans can dispute the debt; set up a repayment plan;
request a waiver, write-off, or compromise; or request a
hardship determination. To see if these options may be
available, Veterans can contact the Facility Revenue Office, the
Health Administration Service Office, or a patient advocate at
their local VA medical facility; call the number on
their billing statement; or call 1-866-400-1238 to speak with a
billing specialist.

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